What do you sell?
Car audio and accessories: head units, speakers, subwoofers, amplifiers, tweeters, plus the wiring kits, cables and fitting parts to install them. Prices and specifications are on each product page.
How much is delivery, and where do you deliver?
Delivery is R100 by standard courier, anywhere in South Africa. Orders of R1,500 or more (after any discounts) are delivered free. We don't ship outside South Africa. See Delivery for the details.
How long will my order take?
Delivery times depend on where you are and the courier route. Where the Electronic Communications and Transactions Act applies, we must execute your order within 30 days unless we agree a different period with you.
What will I pay at checkout?
All prices are in rand. You see the full total, including delivery, before you place your order. There are no hidden fees added afterwards.
Do you install?
No. We supply the equipment only. We recommend a qualified car-audio installer. Incorrect installation can damage the equipment or your vehicle, and can affect a warranty claim where it caused the problem.
Will it fit my car?
Ask us before you order. Send your vehicle make, model and year through our contact page, and a photo of your dash if you can. Make and year alone don't always confirm fitment, so mention any factory features you want to keep.
How do I compare power ratings?
Product pages show the manufacturer's peak power rating. Continuous (RMS) power is lower than peak. When matching an amplifier to speakers or a subwoofer, compare RMS ratings, not peak numbers.
Can I return something?
Yes, within your legal rights. Where the Electronic Communications and Transactions Act applies, you can cancel within 7 days of receiving your order and pay only the direct cost of sending it back. Defective goods can be returned within 6 months under the Consumer Protection Act. If something arrives wrong, damaged or short, please tell us within 2 business days so we can sort it out quickly. This is a request, not a deadline that removes your rights. Full details are in Returns and warranties.
What warranty do I get?
You have your statutory rights under the Consumer Protection Act, including the right to return defective goods within 6 months for a repair, replacement or refund. Any manufacturer warranty is stated on the product page. It adds to your statutory rights and doesn't replace them.
How can I pay?
Use the payment methods shown at checkout. We will never ask for your card PIN, banking password or one-time PIN by email or message.
How do I contact you?
Use our contact page. If your question is about an order, include your order number.
Who am I buying from?
Kitted Audio, a sole proprietorship trading online at kittedaudio.co.za. Full seller details are in our Contact information and Terms and Conditions.